Quyền riêng tư
Still By My Side dùng thông tin của bạn để xử lý đơn hàng, tạo ảnh kỷ niệm riêng tư, hỗ trợ bạn và vận hành dịch vụ.
Who operates this service
Still By My Side is operated by Handsome Habits LLC. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit the site, place an order, create or use an account, contact support, or otherwise use the service.
Information we collect
We may collect account details, contact information, checkout information, order records, uploaded photos, finished keepsake images, support messages, reviews, testimonials, pet names, customer names, device and usage data, cookie data, advertising and attribution data, fraud-prevention data, and operational records needed to run the service.
How we use submitted content
We may use uploaded photos, finished keepsake images, names, testimonials, reviews, order context, and related materials to operate, provide, personalize, review, improve, promote, and market Still By My Side. This can include public examples, ads, social posts, portfolio materials, website displays, and related promotional uses without asking for separate approval unless applicable law requires otherwise.
Payments and checkout
Payments are handled through Stripe. Stripe may process payment details, billing details, transaction status, and payment-related identifiers. Still By My Side does not run a custom card form and does not store full card numbers.
Analytics and advertising
Chúng tôi có thể dùng cookie, pixel, API chuyển đổi, công cụ phân tích và đối tác quảng cáo để tìm hiểu hoạt động trên trang web, đo hiệu quả quảng cáo, ngăn chặn gian lận, cải thiện chiến dịch và hiển thị hoặc đánh giá chương trình khuyến mãi. Khi được phép, các đối tác này có thể nhận thông tin về thiết bị, trình duyệt, sự kiện và phân bổ, cũng như thông tin liên hệ đã được băm. Để phân bổ với Trybe, chúng tôi dùng mã nhận dạng khách truy cập của bên thứ nhất và chia sẻ hoạt động trên trang cùng hoạt động phân bổ. Sau khi đơn hàng hoàn tất, máy chủ của chúng tôi gửi cho Trybe mã đơn hàng, giá trị, đơn vị tiền tệ và địa chỉ email dùng khi thanh toán. Trybe băm địa chỉ email sau khi nhận.
How information is shared
We may share information with service providers, payment processors, hosting providers, storage providers, email vendors, support tools, analytics providers, advertising partners, professional advisers, legal or safety recipients, and successors involved in a merger, acquisition, financing, restructuring, or sale of business assets.
Retention
Uploaded photos and finished keepsakes are retained for account access until deletion, refund-related access removal, operational need, or legal, accounting, safety, fraud-prevention, dispute, tax, or security retention requirements apply. We may keep limited records after deletion when needed for those purposes.
Privacy choices and requests
Depending on where you live, you may have rights to request access, correction, deletion, portability, objection, consent withdrawal, limits on certain processing, or advertising preference changes. Email support@stillbymyside.com to make a request. We may need to verify your identity, and not every request can be granted in every situation.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information we keep. No online service can guarantee perfect security, so you should use an email account you control and keep your sign-in access secure.
Children
Still By My Side is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child provided personal information, contact support@stillbymyside.com.
Policy changes
We may update this Privacy Policy as the service, vendors, laws, or business needs change. The updated version will be posted on this page, and continued use of the service after an update means the updated policy applies.
Contact
For privacy requests, order questions, refund questions, account deletion support, or other questions about this policy, email support@stillbymyside.com.